New industry standard for Service Parts Management

Service Parts Management involves the coordination of activities, such as demand forecasting, network supply planning, order management, and parts logistics. However, this new industry standards goes way beyond the basic operational processes, as it covers best practices such as management of the product lifecycle, from product development to end of service.

In search of excellence, the collaborating companies recognized that sharing best practices and experiences in a cross industry setting with peers is key. After more than a year with closed discussion sessions and open roundtables the first version of the best practice reference framework consisting of management practices, processes and performance metrics has been completed and has now been launched.

The new SCP Standard is now available to the larger audience. Every year an update will be published with additional content and more best practices. Click here to find out more about the Standards or click here to gain access to our demo environment. 

Increase growth by selling more services
A case study and handbook for service business leaders
Build a low cost, but high value service delivery model
A case study and handbook for service business leaders