Service Innovation Project “Service Parts Management”

Join us on December 2nd and 3rd at the Service Innovation Project "Service Parts Management", which will take place at the football stadium of AFC Ajax Amsterdam (Amsterdam ArenA), and gain insights and practical tools to help you develop a best in class service parts management model.

Don't miss out on:

  • Frank Achterbosch, Service Director, Assa Abloy, taking you through his company’s journey in transforming their spare parts supply chain operation from decentralised and local to global.
  • Markus Bauer, Head of Service Department Injection Moulding, KrausMaffei, sharing with you his experiences and best practices on optimising spare parts pricing.
  • Marco Franza, EMEA Product Marketing & Business Intelligence Director, CNH Industrial, talking about service parts management within a dealer network. 
  • Rainer Vogel, Managing Director Wincor Nixdorf Logistics GmbH, Head of Global Logistic Centre, talking about the transformation from having local and decentralised spare parts organisations to a standardised global organisation. He will share his experience on what they did, why they did it (globalisation as a big trigger), how they did it, the challenges along this transformation and the results (both internal reporting, like SLA fulfilment/compliance, and from the customer’s perspective, like customer satisfaction).

And many more! Click here to sign up for this event, or request the full agenda to find out more.

Best practices defined during this Service Innovation Project will be the first step of forming the new SCP Standards on Service Parts Management. To find out how you can benefit from this, contact us today.

To learn more about Noventum’s Service Innovation Programme follow this link.

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