Assessment Centre

 The Assessment Centre is our digital platform to start analysing your service business and create your business case for change

Service Transformation Centre

What is the Assessment Centre, and how it works:

The Assessment Centre is our digital platform which helps you analyse your service business and compare your performance to peers and best-in-class companies. This enables you to create your business case for change.

You begin by assessing your organisation’s performance through e-surveys. The results of the assessment include a list of opportunities for your service organisation, which you can prioritise according to your business objectives.

 

Get started with our Service Business Opportunity Assessment

Get started with the IoT readiness Assessment

Our assessments address the following areas:

  • Service portfolio
  • Service sales processes & tools
  • Delivery processes (incl. field service & support centre)
  • Parts management
  • Service IT architecture
  • Service operating principles
  • Readiness to change your service organisation
Request a demonstration of how to assess your service business



Why is Noventum offering the Service Transformation Centre?

Noventum has been working the past two decades with a lot of large multi-national companies that needed to grow and improve their service business. Over the years of running service transformation projects we discovered that most service businesses use similar Service Management Practices, Process Models, Roles and Organisation Designs, Performance Metrics, Solution Requirements, Service Solution Blueprints, and E-Learning training courses no matter the industry they are in or technology platform they sell.

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